State Farm® Insurance Agent Caryn Montalto

"Absolute garbage. I was a customer for over 25 years and had a clean driving record the whole time. When I was involved in an accident that was the other driver's fault, I was told I'd have to file a claim, which would have increased my rates. Then, after I decided not to file a claim, my rates went up and there was no explanation. Her staff is rude and unhelpful. To be a customer that long and to be shown I don't matter says everything I need to know about how she does business. Go elsewhere."

"Caryn and her team were GREAT with my recent claim. She was quick to respond and connect me with local companies that could make the repairs needed, saving me a lot of time and energy. Thanks!"

"Great customer service! Caryn and her team are wonderful to work with and treat you like you are their most important customer."

"Great customer service! I just had a fender bender and was very stressed over it. Caryn walked me through everything and really calmed my nerves. Don’t hesitate!"

"Caryn is a fantastic agent for me and my family. She is kind, responsive and puts her customers first. Thank you Caryn!"

"cares about her clients. Any time I have a question or need to make a change, she’s quick to respond and always makes the process smooth and stress-free. It’s clear she takes pride in what she does, and that kind of service is hard to find. I trust her completely and wouldn’t go anywhere else. Highly recommend!"

"Caryn and her team at State Farm are absolutely fantastic! She has handled all of my insurance needs with professionalism, efficiency, and a personal touch that truly sets her apart. Whether it’s home, auto, or business coverage, she takes the time to explain everything clearly and always finds the best options for my needs. Her responsiveness and attention to detail give me peace of mind, knowing I’m in great hands. If you’re looking for an insurance agent who genuinely cares and goes above and beyond, I highly recommend Caryn!"

"Despite years of being a loyal customer, this branch let myself and my company down in a major way. Would not recommend!"

"They hurt my small business :("

"Natalie is very nice, but when a billing error occurred on their end the owner refused to accept any responsibility and left my business and I in a terrible spot. Very disappointing to deal with a company that tells you one thing and then does the opposite."

"DO NOT USE THIS COMPANY! They refuse to take any responsibility for their words / actions and put me and my business in a terrible financial position."

"Natalie is amazing! She's always professional and understanding of any customer needs."

"Natalie is the best agent to work with quick response to emails and texts and answers alot of questions. The whole department is great"

"Natalie took care of everything for me, super responsive and polite. I couldn't have asked for any better service. Thank you again, Joe"

"Like a good neighbor, State Farm has been there for me since 1977. Yes, that is right.. over 4 decades! I trust them; they are always there to assist me when I need them.They are very friendly, professional & efficient. I plan on staying right where I'm at..into the next decade."

"My company has used State Farm and Caryn for more than a couple of decades now. We have always gotten quick and attentive service. They take care of their customers."

"Looking for a spectacular agent ! Look for further been working with Caryn for almost 10 years now and her kind nature to help me understand my policies is amazing ! Found some gaps in my policies and keeps my rates fair !"

"The entire team here is great. They are quick with all my requests! Always a pleasure working with them, I have been a client for over 8 years now. Natalie and Lisa are usually the ones who help me and I can say they’re always very positive and supportive. Recommend !"

"I was pleasantly surprised at the service I received from Natalie Wenda today. I am so used now to customer service reps that seem to do as little as they can to help me when I call other places. Natalie was informative helpful and patient. And she did it all with a welcoming smile in her voice and made me feel at ease and convinced she was there to help. Thank you Natalie. You're a gem."

"Great customer service!!! They really know how to do it right. Highly recommended!"

"Caryn's State Farm Agency is committed to satisfying ALL of their customers requests, questions and needs. EVERY member of the TEAM is competent, knowledgeable and courteous. The communication is A+. Natalie has been assisting me with a recent claim handling all the paperwork to complete the process. I would recommend Caryn's business to anyone seeking a fully dedicated staff. Thanks, for all you do."

"Dominika Marek at Caryn's office is very helpful. I got a notice from the state about verifying my car insurance and she was able to go to the Illinois website while on the phone with me to send them the required information they needed. What a super star!"

"It was great working with Natalie today, she is always very professional, offering great customer service in understanding my problem and what needed to be done to resolve my issue immediately. She is a great asset to the State Farm team."

"Very helpful and pleasant employees. Would highly recommend."

"Amazing service! Natalie was very helpful with my process in changing agency and made sure that everything went according to plan when we spoke over the phone. Natalie was also very helpful when it came into choosing my insurance plan."